DAOD 1001-1, Formal Requests for Access to Departmental Information
Identification
Date of Issue: 1999-10-12
Application: This is an order that applies to members of the Canadian Forces (CF) and a directive that applies to employees of the Department of National Defence (DND).
Supersession: NDHQ Instruction DG Exec Sec 3/91, Implementation - Access to Information Act
Approval Authority: This DAOD is issued under the authority of the Assistant Deputy Minister (Finance and Corporate Services) (ADM (Fin CS)).
Enquiries: Director Access to Information and Privacy (DAIP)
Definitions
- Information Commissioner (Commissaire à l'information)
- The Information Commissioner is an official appointed under the Access to Information Act (AIA) who has the powers of an ombudsman.
- Level 1 Advisors (conseillers principaux)
- Level 1 Advisors are identified in the Position Equivalency Table in Support of the Delegation Matrix, Delegation of Authorities for Financial Administration for DND and the CF (A-FN-100-002/AG-006).
Guidelines
General Principles
There is a right of access which applies to all records under the control of the department unless the records qualify for an exemption or are specifically excluded from the application of the Access to Information Act (AIA).
Records that are excluded from the application of the AIA are described in sections 68 and 69 of the AIA. The records containing information which may or must be exempted from access are described in sections 13 to 24 and 26 of the AIA. Section 25 stipulates that only information which qualifies specifically for an exemption or exclusion under one of the provisions of the AIA may be refused. All other information found in a record subject to a request under the AIA must be provided to the requester.
In keeping with the principles of openness and transparency to which DND and the CF subscribe, records released under the AIA are made available to the public ten (10) working days after the date they are released to the original applicant(s). Summaries of most of the requests responded to are posted to the DND website.
Role of the Information Commissioner
The Information Commissioner has the authority to review all material except Cabinet Confidences to determine validity of exemptions claimed.
The Commissioner has the power to investigate a complaint or to initiate an investigation.
When conducting an investigation, the Commissioner may:
- summon persons and compel them to give evidence;
- compel the production of documents;
- administer oaths;
- receive evidence;
- enter premises occupied by government institutions;
- converse in private with the person in such premises; and
- examine and make copies of any records related to the investigation.
Conditions applying to the applicant
An applicant must:
- be present in Canada at the time of the request and the receipt of the material;
- pay a $5.00 fee to the Receiver General for Canada; and
- make the request clear enough that an experienced CF member or DND employee can identify the required material.
An applicant may register a complaint regarding the:
- severances made to released records;
- delay; and
- fees, etc.
Types of Records
The following departmental records, regardless of format, are subject to the AIA:
- operational records;
- administrative records; and
- transitory records (where such records have been retained).
Note - Only departmental records are subject to the AIA. Records pertaining to a Minister's constituency or political business are not considered departmental files.
For more information on transitory records, see the Records Management Directive (ADM Fin/CS). For more information on record retention or disposal, see A-AD-D11-001/AG-001, Records Scheduling and Disposal.
Time Limits and Extensions
Overview
Applicants are entitled to quick processing of their requests. Responding to these requests within the thirty (30) calendar day time limit provided by the AIA is essential to ensure the success of the department's policy of transparency and to promote its relationship with the Canadian public. Extensions to the statutory thirty (30) calendar-day time limit may be claimed in certain circumstances.
The thirty (30) calendar days are counted from the day after the receipt of a complete request in the appropriate office(s) named in the access publication, as provided for in subsection 27(5) of the Interpretation Act.
Criteria
The statutory thirty (30) calendar-day time limit may be extended by NDHQ/DAIP if:
- the request is for a large number of records or necessitates an extensive search through a large number of records, and meeting the original time limit would unreasonably interfere with the operations of the Department;
- consultations with other federal government organizations are necessary to comply with the request and they cannot reasonably be completed within the original time limit; or
- notice of the request is given to a third party pursuant to subsection 27(1) of the AIA.
Note - These consultations are carried out by DAIP based on recommendations by the Office of Primary Interest (OPI).
Exempted Material
Overview
There are exemptions to the rule of disclosure and, as a result, some records may be disclosed in whole or in part. The necessary exemptions are limited and specific. The following chart outlines the major exemptions listed in the AIA, which are pertinent to DND. Any further questions should be directed to DAIP.
| REFERENCES | EXEMPTIONS | GUIDELINES FOR DISCLOSURE |
|---|---|---|
|
Section 13 |
Information obtained in confidence from:
|
Disclosure shall be refused, but the record may be disclosed if the organization from which the information was obtained:
|
|
Section 14 |
Federal-provincial affairs |
Disclosure may be refused if the record requested contains information the disclosure of which could reasonably be expected to be injurious to the conduct by the Government of Canada, of federal-provincial affairs, including:
|
|
Section 15 |
International affairs defence Definitions "defence of Canada or any state allied or associated with Canada" includes the efforts of Canada and of foreign states towards the detection, prevention or suppression of activities of any foreign state directed toward actual or potential attack or other acts of aggression against Canada or any state allied or associated with Canada. "Subversive or hostile activities" means:
|
Disclosure may be refused if the record requested contains information the disclosure of which could reasonably be expected to be injurious to the conduct of international affairs, the defence of Canada or any state allied or associated with Canada or the detection, prevention or suppression of subversive or hostile activities, including such information as:
|
|
Subsection |
Law enforcement and investigations Definition "investigation" means an investigation that :
|
Disclosure may be refused if the record requested contains :
|
|
Subsection |
Security |
Disclosure may be refused if the record requested contains information that could reasonably be expected to be useful for the commission of an offence including :
|
|
Subsection |
Policing Services for Municipalities |
Disclosure shall be refused if the record requested contains information that was obtained or collected by the Royal Canadian Mounted Police while performing policing services for a province or municipality where the Government of Canada has agreed on request to protect such information. |
|
Section 17 |
Safety of Individuals |
Disclosure may be refused if the record requested contains information the disclosure of which could reasonably be expected to threaten the safety of individuals. |
|
Section 18 |
Economic Interests of Canada |
Disclosure may be refused if the record requested contains:
|
|
Subsection |
Personal Information Note - OPI's are responsible for obtaining confirmation from the DAIP that the record does in fact contain personal information before the use of this exemption may be recommended. |
Disclosure shall be refused if the record requested contains personal information as defined in Section 3 of the Privacy Act. Disclosure may be made of records containing personal information if:
|
|
Subsection |
Third Party Information Definition "Third Party" means any person, group of persons or organization other than the person that made the request or a government institution, Note - Where an OPI has reason to believe the record may contain third party information, the third party must be given an opportunity to give reasons why access should be denied. See Section 28 (consult the DAIP staff officer on this point). |
Disclosure shall be refused if the record requested contains:
Any record that contains information described in subsection 20(1) of the AIA may be disclosed with the consent of the third party to whom the information relates. |
|
Subsection |
Product or Environmental Testing |
The head of a government institution shall not, pursuant to subsection 20(1), refuse to disclose a part of a record if that part contains the results of product or environmental testing carried out by or on behalf of a government institution unless the testing was done as a service to a person, a group of persons or an organization other than a government institution and for a fee. |
|
Subsection |
Advice Note - The exemptions in Section 21 of the AIA do not apply in respect of:
|
Government institutions are required to undertake a two-step process when invoking this exemption. Institutions must:
Determination of injury or harm within the advice exemption should be judged on the basis of the impact the disclosure will have on the institution's ability to carry on similar internal decision-making processes in the future. Would disclosure make advice or recommendations less candid and comprehensive; consultations or deliberations less frank; destroy the ability of the government to develop and maintain strategies and tactics for present or future negotiations; or undermine the institution's ability to undertake personnel or administrative planning? Such determinations can only be based on the specific content of the advice, recommendations, account, position or plan that has been requested' the procedures involved in the decision-making process, and the sensitivity of the information requested. Institutions should take into account the effect disclosure will have on all steps in a decision-making process and not just the immediate interests involved with the information itself. Disclosure may be refused if the record requested contains information described hereunder and the record came into existence less than 20 years prior to the request: |
|
Paragraph |
Advice and Recommendation: "advice or recommendations developed by or for a government institution or a Minister of the Crown" |
Paragraph 21(1)(a) provides that a government institution may refuse to disclose any record that contains advice or recommendations developed by or for a government institution or a Minister of the Crown. This discretionary exemption encompasses as a class all types of advice and recommendations tendered within government institutions at all levels. The term 'recommendations' refers to formal recommendations about courses of action to be followed which are usually specific in nature and are proposed mainly in connection with a particular decision being taken while, on the other hand, the term 'advice' refers to less formal suggestions about particular approaches to take or courses of action to follow. The exemption applies to advice and recommendations developed by officials at all levels within a government institution and by Ministers of the Crown. It also applies to similar information created for a Minister by his or her staff. Much advice and many recommendations are of such a nature that release of this type of information can cause great damage to the ongoing internal processes within government for obtaining advice and recommendations. |
|
Paragraph |
Consultation and Deliberations "an account of consultations or deliberations involving officials or employees of a government institution, a Minister of the Crown or the staff of a Minister of the Crown" |
Paragraph 21(1)(b) provides that a government institution may refuse to disclose any record that contains an account of consultations or deliberations involving officials or employees of a government institution, a Minister of the Crown or the staff of a Minister of the Crown. This discretionary exemption is intended to protect as a class accounts of consultations or deliberations involving officials, ministers and ministerial staff. Its primary purpose is to allow the frank exchange of views among these persons. Examples of records containing information falling into this category would be minutes of meetings and other memoranda and letters containing information relating to such consultations or deliberations. |
|
Paragraph |
Negotiations "positions or plans developed for the purpose of negotiations carried on or to be carried on by or on behalf of the Government of Canada and considerations relating thereto"
|
Paragraph 21(1)(c) provides that a government institution may refuse to disclose any record that contains positions or plans developed for the purpose of negotiations carried on or to be carried on by or on behalf of the Government of Canada and considerations relating thereto. This discretionary exemption protects as a class the strategies and tactics employed or contemplated by government institutions for the purpose of negotiations. Such information can be protected from disclosure even after the particular negotiations have been completed. 'Positions and plans' refer to information which may be used in the course of negotiations. 'Considerations' are somewhat broader in nature, covering information relating to the factors involved in developing a particular negotiating position or plan. Examples of the type of information which could be covered by this exemption are the mandate and fall-back positions developed by government negotiators for the purposes of bargaining in relation to labour, financial and commercial contracts. However, the exemption covers only those negotiations outside the federal government and does not apply to such activities when carried on among government institutions. |
|
Paragraph |
Personnel and Administration Plan "plans relating to the management of personnel or the administration of a government institution that have not yet been put into operation" |
Paragraph 21(1)(d) provides that a government institution may refuse to disclose any record that contains plans relating to the management of personnel or the administration of a government institution that have not yet been put into operation. This part of the advice exemption protects as a class plans relating to the internal management of government institutions, including such documents as plans relating to the re-location or reorganization of government institutions. The provision is temporary for plans which are implemented. Once a plan is put into operation, the information relating to it can no longer be protected under this exemption. It should be noted, however, that although the final plan must be released, the options which were considered before deciding on the plan need not be disclosed. Plans which are never implemented can be protected for that twenty year period provided for in this subsection if injury or harm to the efficiency of the operations of the institution would result from disclosure. |
|
Section 22 |
Testing procedures, tests and audits. |
Disclosure may be refused if the record requested contains information relating to testing or auditing procedures or techniques or details of specific tests to be given or audits to be conducted if disclosure would prejudice the use or results of particular tests or audits. |
|
Section 23 |
Solicitor-client privilege |
Disclosure may be refused if the record requested contains information that is subject to solicitor-client privilege. |
|
Section 24 |
Statutory prohibitions against disclosure |
The head of a government institution shall refuse to disclose any record requested under this Act that contains information the disclosure of which is restricted by or pursuant to any other statute. |
|
Section 25 |
Severability |
Notwithstanding any other provision of the AIA, where a request is made to a government institution for access to a record that the head of the institution is authorized to refuse to disclose under the AIA by reason of information or other material contained in the record, the head of the institution shall disclose any part of the record that does not contain, and can reasonably be severed from any part that contains any such information or material. |
|
Section 26 |
Information to be published |
Disclosure of any record requested may be refused if it is believed on reasonable grounds that the material in the record will be published by a department, government agency or a Minister of the Crown within 90 days after the request is made or within such further period of time as necessary days after the request is made or within such further period of time as necessary for printing or translating the material for printing. |
Recommendations for Disclosure of Records
Level 1 Advisors are accountable for assessing the consequences of disclosing a record within their respective areas of responsibility and recommending to DAIP whether the requested record should be released or disclosure refused on the basis of an exemption/exclusion contained in the AIA.
Responsibilities
The following table identifies the responsibilities for implementing the policy.
| The... | has the responsibility to... |
|---|---|
|
DAIP |
|
|
OPI |
|
Processing a Formal Request
The following table describes how to respond to a formal request for access to departmental records.
| Step | Action |
|---|---|
|
1 |
Request for Access to Information, in writing, received in DAIP. |
|
2 |
DAIP verifies completeness and clarity of request. |
|
3 |
DAIP identifies the appropriate OPI(s). |
|
4 |
An extension of the time limit is requested, if required. |
|
5 |
OPI produces all relevant records and/or fee estimate. |
|
6 |
OPI recommends exemptions/exclusions. |
|
7 |
DAIP reviews proposals to ensure consistency with the
AIA. Note - This is determined on a case-by-case basis. |
|
8 |
Records are released to applicant with all exempted material severed. |
|
9 |
Records released to the applicant are normally made available to the public by DAIP after ten working days after the date of mailing/receipt by the applicant. |
Complaints
Overview
The AIA provides that persons who have requested access to a record may register a complaint with the Information Commissioner.
Grounds for Complaint
The following are grounds for complaint:
- refusal to give access to the record or a part of the record;
- amount of fee charged to receive records is considered to be unreasonable;
- time limits have been extended beyond what the applicant considers reasonable;
- failure to provide access in the official language requested, or to provide a translated document within a period of time the applicant considers appropriate; or
- any other matter relating to requesting or obtaining access to a record.
References
Source References
- Access to Information Act
- Access to Information Regulations
- Access to Information Act Extension Order No. 1
- Access to Information Act Designation Order
- Treasury Board Manual (Information and Administrative Management Component) - Access to Information Volume
- Info-Source
- A-AD-D11-001/AG-001, Records Scheduling and Disposal Manual
- (ADM Fin/CS) Records Management Directive
- Interpretation Act
- Privacy Act
Related References
- DAOD 1001-0, Access to Information
- DAOD 1001-2, Informal Requests for Access to Departmental Information
- Canadian Security Intelligence Service Act
